WebReview.com’s Strategy Soapbox: Being Transparent: “The transparency effect should make every online business extremely careful in their dealings with customers, and overly choosy about the vendors and partners that they deal with. Your business is about building trust with customers, and trust in the online universe — as we’re all finding out — is an extremely fragile commodity.” It’s an article about eCommerce (eBay, …) but the theme is highly relevant for eGovernment and eDemocracy, and Tim Barkow has some good points.
