I’ll be speaking in a workshop on the national conference The Digital Dialogue, Den Digitale Dialog about self-service and communication between universities and students, to be held here in Copenhagen on 20-21 January 2003.
My session comes after first an hour with my boss Mikkel Hemmingsen and then a political speech by our minister, Helge Sander, so I guess I have to cut through all the “managment speak” and go straight to the issue (which will be architecture). Good chance to take some time out to prepare a new presentation (even though I could imagine I end up preparing more than just my own presentation …).
Any thoughts about the special challenges universities are facing when architecting their services to students (and staff)?