Edwin Lau and The E-Government Task Force and the OECD E-Government Working Group has a new E-Government Imperative Policy Brief which summarises the main findings of the OECD Flagship Report on EGovernment.
The Policy Brief highlights policy lessons from current experience in OECD member countries and suggests 10 guiding principles for successful e-government implementation:
1 Leadership and Commitment
3 Inter-agency collaboration
7 Citizen engagement
10 Monitoring and evaluation
A random quote:
In many OECD countries, existing budgetary arrangements act against efficient e-government by funding through traditional government silos, and by not recognising ICT expenditure as an investment. Organisations need incentives for cross-organisational projects and tools for measur-ing returns on investment. This can be achieved through a government-wide approach to the assessment of e-government benefits and the sharing of savings.